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Moving Matters

March 28, 2025     
Inside NASMM
engaging

Register for Successful Dementia Moves — a Free NASMM Webinar, sponsored by Engage, LLC!

Date: Thursday, April 10, 2025
Time: 1:00 pm ET (12:00 pm CT | 11:00 am MT | 10:00 am PT)
Format: Zoom –- click here to register!

CE: 1.0 (Live participation is not required. All registrants will receive the recording and a continuing education verification form.

Enhance your expertise in facilitating seamless transitions for clients living with dementia by enrolling in our exclusive "Successful Dementia Moves" training program.

Participants will:

  • Recognize dementia "red flags": Identify early signs of cognitive impairment and adapt your approach to meet the unique needs of each client.
  • Collaborate effectively: Work seamlessly with all parties involved in the transition process to build and maintain trust and rapport throughout the move.
  • Create familiar spaces: Implement strategies to design comforting and recognizable environments in your client's new home, easing their adjustment and promoting well-being.
  • By participating in this comprehensive training, you'll not only enhance your professional skill set but also significantly improve the moving experience for your clients with dementia. Join us to become a leader in compassionate and effective move management.

Presenters: The Age-Well experts at Dovetail Companies, Lauren Watts and Erin DiCarlo are NASMM A+ Accredited, Certified Care Managers and Certified Dementia Practitioners who created this specialized course to equip senior and specialty move managers and their teams with essential skills.

cadogan-tate

NASMM Introduces New Industry Partner — Cadogan Tate!
NASMM is pleased to welcome Cadogan Tate as our newest Industry Partner! Founded in 1977, Cadogan Tate have spent over four decades perfecting the art of caring for the world's most valuable possessions. We have a global network operating in London, Paris, the South of France, Chicago, New York, Los Angeles, Miami, San Francisco, Dallas, Aspen, and beyond. Our fine art experts serve the world's top collectors, galleries, museums, auction houses, and interior designers. We see what we do as so much more than moving and storing fine art and possessions. We move people — with our understanding, expertise, and care.

Our services include:

  • Fine Art Logistics
    We move, store, and care for the world's most precious items, from priceless family heirlooms to one-of-a-kind museum pieces.
  • Private Storage
    If you require regular access or a temperature-controlled environment for extensive personal wardrobes or art collections, we offer Private Rooms and containers as a storage solution.
  • Weekly Shuttle Service
    We maintain our own fleet of fully equipped vehicles, customized especially for the transportation of artwork, furniture and decorative objects by road. We offer regular interstate fine art shuttle services covering most of the continental United States.
  • Private Client Services
    With over 12 offices across the globe, we're experts in worldwide relocation, and provide personalized moving services to private and corporate clients — from standard residential to the most complex international relocations.
  • Custom Packing & Crating
    We frequently transport irregularly shaped, intricate and delicate structures that require bespoke packing solutions. No item is too sensitive or esoteric; we handle everything with care, from ancient fabrics to organic matter.

For more information contact Ryan Russikoff at 917-464-4711 or r.russikoff@cadogantate.com.

2025 Conference Hotel

NASMM 2025 Update
Make your Hotel Reservations for NASMM 2025

Downtown Dallas is the backdrop for NASMM 2025 — and the luxurious Fairmont Hotel is where all the magic of NASMM 2025 will happen! Rooms are $230 single or double occupancy.

Click here to make your reservation!

2025 Conference

Registration for NASMM 2025 will open in early April!

  • Early Bird Rate: $1099 first person | $1049 additional persons
  • Regular Rate: $1199 | $1149 Additional person

NASMM Releases Pre-Conference Sessions
NASMM is pleased to offer two (2) pre-conference sessions at NASMM 2025! Pre-Conference sessions are $299 each in addition to your conference registration.

Master the Pack with Hands-On Skills & High-Tech Solutions
Pre-Conference 1 — Thursday, October 16, 9:00 am – 12:00 pm

Get ready to level up your packing game in this dynamic, hands-on workshop led by the experts at Arpin America! Dive into essential techniques for packing everything from delicate dishware and lamps to valuable artwork and specialty items. Whether it's a local move or an interstate relocation, you'll leave with the skills and confidence to pack like a pro.

Experience live packing demos that highlight top techniques for protecting your client's belongings and insider tips on how pros assess packing needs for any home. Watch as a seasoned sales consultant manually calculates the packing volume and weight of a shipment, demonstrating the precision involved in the moving industry. Plus, Ryan Hegarty from Olympia Moving & Storage will introduce you to the revolutionary AI-powered virtual surveys from Yembo, highlighting how these innovations are reshaping the estimation process.

You'll also participate in a live demonstration of a virtual survey from a sales perspective, showcasing how cutting-edge video technology increases accuracy. Additionally, the team will discuss when to use third-party services like crating and professional disassembly for your most delicate items.

Don't miss this unique opportunity to sharpen your packing skills and stay ahead of the curve with the latest advancements in packing and moving technology!

In this half-day workshop, you will:

  • Gain hands-on experience with best-practice methods for packing a variety of household items—including fragile, bulky, and specialty pieces—to ensure safe transport during interstate & local moves
  • Learn how moving professionals calculate the volume, weight & materials needed for a move, enhancing your ability to plan & quote accurately
  • Understand the differences between manual packing estimations & modern AI-powered virtual surveys, & evaluate when each method is most effective
  • Explore how virtual tools like Yembo streamline the moving process, improve accuracy & enhance client experiences through real-time video surveys
  • Develop the skills to recognize situations requiring third-party services, such as custom crating or professional disassembly

Faculty: Todd Emrick, Wheaton Van Lines | Bekins Van Lines, Director of Business Development, Indianapolis, IN and invited guests from Arpin America, Dallas TX

From Chasing to Choosing in 90 Days! Building A Sales Pipeline That Fills Itself
Pre-Conference 2 — Thursday, October 16, 1:00 pm – 4:00 pm

Are you challenged by scaling your business despite the amazing work you do? You're not alone. Many small business owners hit a critical roadblock: it's not the quality of services that stifle growth—it's the missing systems!

One month, you're fully booked; the next, it feels slow ... and a little scary. But what if sales just ... happened? Imagine having a foolproof plan to eliminate wasted time, seize opportunities, and prevent avoidable mistakes. What if you implemented a proven system that brought in high-value clients every single month—without requiring more time or effort?

In this dynamic session, you'll gain access to a clear, actionable 90-day roadmap designed to double your sales, establish steady revenue, and scale your business—all without burning out.

Our presenter, Sushee Perumal, went from zero to 250+ inbound inquiries every day. Now he's distilled everything he's learned into a simple, step-by-step framework. And he's handing it to you in this engaging pre-conference session at NASMM 2025.

In this half-day workshop, you will:

  • Hear how to build a simple, repeatable marketing engine that fills your pipeline, attracts ideal clients, and compounds over time. All in just 90 days!
  • Identify the inefficiencies & bottlenecks that are limiting your business growth, even when the quality of your work is high
  • Learn the essential elements that create consistent, predictable success—so you no longer rely solely on word-of-mouth or unpredictable referrals
  • Discover the precise strategies our presenter used to generate 250+ inbound inquiries daily
  • Find out how to create this same system for your own business—a self-sustaining sales engine of high-value clients month after month—without requiring more time, effort, or constant chasing

Faculty: Sushee Perumal, Flight Level 180, Managing Partner, Ontario, CA

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NASMM 2025 Data Exchange Survey
NASMM has emailed all members a link to the 2025 Data Exchange Survey. Through this survey, we hope to obtain real stats—quantifiable information including size, scope, pricing, sales volume, staff size, staff status (employee versus independent contractor) and staff salaries. This data is critical information each NASMM member needs to continue to grow and essential information for NASMM to promote our industry.

For this survey to produce meaningful results we need the participation of every member—regardless of the size and scope of your business. Your responses to this survey are completely confidential.

At the end of the survey, you will be directed to a Google Sheets where you can leave your company name and email address. The results of the survey will be emailed to you at this address.

Note: completing the survey on a computer or tablet will provide a more user-friendly experience. Questions with a (*) are required questions.

Only those NASMM members who complete the survey will be provided with the survey results.

Members who wish to view the results but did not participate can purchase an executive summary for $249.00.

Surveys must be completed by March 31, 2025. If you need a link to the survey, please click here.

conference

NASMM Now Accepting Applications for the Barry Izsak ~ Peg Guild Scholars Program
The Barry Izsak ~ Peg Guild Professional Development Scholar Program was established in 2013 to help NASMM members who would like to attend the NASMM Annual Conference. The NASMM Board will select two (2) scholars who will receive a complimentary conference registration for the 2025 conference. This year's recipients will receive a full conference registration for NASMM 2025 and a three night stay at the Fairmont Dallas Hotel in downtown Dallas, TX.

Important Information:

  • The deadline to submit a scholars applications is May 15, 2025. Incomplete applications or applications submitted after this date will not be considered. No exceptions.
  • Applicant must understand the scholars program provides complimentary full-conference registration to the recipient, and three (3) nights hotel lodging. All other conference-related expenses, including pre-conference workshops, transportation, additional hotel nights, food, etc., must be paid by the recipient.
  • Scholar awards are not transferable and can only be used for the Conference for which it is awarded.

Please click here for more information and applicant criteria.


in the news

Moving as an Older Adult? A Move Manager Can Ease the Process
When we were in our 20s and moved from one house or apartment to another, we called a couple of friends, threw boxes in car trunks, and paid with pizza and beer. As older adults, that isn't usually an option. Plus, mobility issues and just sorting through a lifetime of stuff can make moving more complicated when you're 50-plus.
Read more.

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A Beginner's Guide to Downsizing
For most dream-seeking retirees, moving is not on their bucket list. More than three-quarters of older American homeowners plan to stay in their current home and age in place, according to a survey by Redfin, a tech-based real estate brokerage.
Read more.

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Swedish Death Cleaning for Dallasites
When my husband and I looked closely at the floor-to-ceiling shelves in our garage, he saw the perfect chance to give his four children his grandma's dishes, old photo albums, and sports equipment. I saw something else. Looking deep into his blue eyes—our marriage was still relatively new—I said these six magic words: "Your kids don't want your shi*t."
Read more.

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ADHD for Smart Ass Women—Episode #319: Ditch the Clutter, Grandma!
Listen to the podcast here!

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Good Neighbor South Charlotte—Episode #122: Moving Forward: The Art of Senior Relocation
Listen to the podcast here!

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Stuff
As I mentioned in my previous article about downsizing, the word "stuff" is my new Anglo-Saxon swear word. Thirty-three years of "stuff" is not a pretty sight. And here is the thing about "stuff": It readily multiplies, becoming hard to contain.
Read more.

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Move-in Day Arrives at Veterans Home's Long-awaited Independent Living Building
Around three dozen rooms in the new 80-room domiciliary building at the Illinois Veterans Home in Quincy got their new residents Tuesday as the long-awaited move-in day arrived for the state-of-the-art facility. Illinois Director of Veterans' Affairs Terry Prince said the new facility — one of two being built at the oldest veterans' facility in Illinois — is a reminder the facility isn't just a home, but rather a city within a city.
Read more.

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the latest

For Seniors, Hoarding Disorder Can Be Dangerous — And Difficult to Understand
A dozen people seated around folding tables clap heartily for a beaming woman: She's donated two 13-gallon garbage bags full of clothes, including several Christmas sweaters and a couple of pantsuits, to a Presbyterian church.
Read more.

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These Baby-Chasing Grandparents Are Turbocharging Demographic Shifts
Gillian Held wanted her daughter to grow up around her grandparents. But moving from suburban Orlando back to New Jersey would have meant downsizing. So last year, Gillian's parents sold their house and relocated to Florida several months before baby Nora was born.
Read more.

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When Older Renters Become First-Time Buyers
"Getting older, you know, I wanted to make sure I had something for myself later in life or when I retired," said Ms. Foley, 60, who moved to New York from Trinidad more than 30 years ago. "And I have a daughter, and I wanted to make sure that there was something left behind for her, too."
Read more.

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Meet the Baby-Boomer Homeowners Defying Their Generation's Struggle to Downsize Without Losing Money
Getting rid of a life's worth of stuff and shrinking your living quarters isn't most people's idea of a good time. But Holly Gates had fun saying goodbye to half of her things.
Read more.

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Why Americans Are Moving In With Strangers Twice Their Age
Denise Poirier was facing a pivotal moment. After teaching in Maine public schools for more than three decades, she was preparing to leave her career for what would likely be a lower-paying job, while also navigating other major changes: adjusting to life after the end of a 28-year marriage, downsizing from a house to a condo, and her third son moving out.
Read more.

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Diverse Images of Older Adults Can Help Combat Ageism — And Tap Into A Growing Customer Base
In a review of online imagery, a new AARP study found a positive shift over the past five years in how older adults are portrayed, with the 50-plus population being featured as more active, more likely to use technology and less fearful.
Read more.

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How To Target Baby Boomers: Effective Marketing Strategies
Baby Boomers have been shaped by a period of significant social change, leading to a set of values that blend traditional and progressive elements.
Read more.

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The National Association of Senior Move Managers (NASMM) is the leading membership organization for Senior Move
Managers in the United States, Canada and abroad. NASMM is recognized for its innovative programs and expertise
related to Senior Move Management, transition and relocation issues affecting older adults.

NASMM
PO Box 209, Hinsdale, IL 60522
Phone: 877.606.2766
www.nasmm.org

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