The rapidly increasing number of older adults living with some degree of dementia profoundly affects the role of the senior move manager. When the older adult client has dementia, the task of helping him or her re-organize, reduce, or move can present a HUGE challenge and can even be dangerous at times. The older adult often misunderstands your cues as a service provider, and becomes fearful and anxious. Because the older adult simply cannot recall what they have agreed to just days or weeks earlier, he or she can become accusatory and angry. The older adult may refuse your assistance and "fire" you or, even worse, threaten you or your staff.
How do you interact with a client with dementia?
Our distinguished guest speaker, Teepa Snow MS, OTR/L, FAOTA, is back by very popular demand from the 2008 NASMM Conference in St. Louis. Teepa will address the various challenges senior move managers encounter when helping someone with dementia downsize or transition to a new residential setting. Teepa's electrifying presentation also offers possible strategies for working with family members who may not be aware of the condition or are in denial. Teepa's session promises to be a simply amazing 75 minutes you will not soon forget.
• Hear an overview of the impact of typical changes in brain structure and function on the person's memory, language, actions, and sensation — resulting in "challenging behaviors."
• Recognize how your words and actions influence the behaviors and responses of your clients with dementia.
• Understand critical factors for optimizing positive interactions with your clients with dementia.
• Learn techniques to improve the probability for successful communication during these challenging interactions.
Faculty: Teepa Snow, MS, OTR/L, FAOTA
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